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Post by donnieclark on Jan 16, 2018 9:15:30 GMT -5
Hi, Why does my laptop suddenly stop? I have a Dell Inspiron 1501 running Windows XP with 2GB ram memory and 80GB hard disc and 40 percent free space. Without notice, while running programs or simply surfing the Internet, it sometimes just stops, it doesn?t turn off, it just freezes and becomes motionless, and there is no way I can do any thing until I manually turn it off. I have McAfee virus scan installed and PC Tools, and they both tell me the computer is free of viruses. What can I do? Is my hard drive too small? Should I buy an external hard drive? Please help. Thanks! I didn't find the right solution from the Internet. References: www.cnet.com/forums/discussions/windows-xp-system-just-randomly-freezes-what-s-causing-this-317245/Medical Animated Explainer
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Post by rolandjs on Jan 18, 2018 13:52:49 GMT -5
There being two forks in the road, hardware and software. Hitting hardware for a moment, do you notice if the laptop is hot in one corner or just very warm? If it is hot, I recommend a usb-powered external cooling fan assembly (one giant fan or two twin fans). I have one for each of my two laptops - always. Hitting software, I recommend downloading, installing, using MiniToolBox and Piriform's Speccy. Keep the logs on your hard-drive, it's best to create a Logs directory and move all logs into that directory rather than on your Desktop. Don't publish any part of any log unless specifically asked. What you are looking for is: -- background running programs and utilities Knowing what background programs, utilities are running, you can check most of their settings and see if one or more programs or utilities are too assertive in their monitoring, scanning and logging. Other than the usb external cooling fan assembly strong recommendation, I might be totally missing the mark concerning software. We shall see.
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