I don't control that part of the board so cannot help you with it, so telling me about it won't help. But the folks at proboards seem to be very good at helping with any kind of problem related to the board.
I had some trouble awhile back. the techs were very prompt and very nice, Leonard and I actually figured out the problem after a few days on our own, but I did learns some stuff from them I did not previously know, so in one way it was almost worth it. LOL